Find quick and easy answers to your FAQ below.  Can’t find an answer?  Send us an email


  • Are your products all natural?
    Yes!  Our products are made with only premium all natural and organic oils, extracts, herbs and flowers.
  • You use Bees Wax in some of your products, will that cause build up?
    No! Our product are guaranteed to be build-up free.  Also, real beeswax does not cause build up unless you go way overboard.  Our loc butters are made with primarily vegetable oils using a minute amount of beeswax to solidify the butters and seal moisture into your dreadlocks/ locs.
  • Can I get your products in stores?
    Yes!  Our products are sold in some stores across the US, Europe, The Caribbean, Australia and Japan.  To find out if a store is near you please click here.  You can also find our products on Amazon and
  • Can I return a product?
    Due to the nature of our products we do not accept returns.  If you are having an issue with your order or product please send us an email to so that we can help you ASAP.
  • I have questions about dreadlock / loc maintainance etc.  Can you help me?
    Sure!  You can find us on Facebook, Instagram and also as a Facebook Private Group.  You can ask us questions or ask questions within our locked community.
  • How long does it take for me to receive my order?
    We process most orders within 24-72 hours.  Depending on your location and method of shipment you may receive your order within 2-14 days.
    US Orders via Priority Mail – 3-5 days US Orders via Basic Mail – 5-10 days
    International Orders – 7-21 days depending on location
  • How do I track my order?
    To receive a tracking number for your order please send us an email to